Dialectical Journal Michael Chang The Communist Manifesto

Dialectical Journal Michael Chang The Communist Manifesto by. Karl Marx, Friedrich Engels Text Date Response The Manifesto begins with Marx quoting, the history of all hitherto existing society is the history of class struggles. Marx describes these classes as two entities; The bourgeoisie as the rich capitalists, and the proletariats, who were the working class. In societies of past, the oppressor and oppressed are in constant opposition to each other. This fight can be obvious or sublime. However, every time the conflict ends in either a revolutionary reconstruction of society or common ruin. While the bourgeoisie had originally served the nobility/monarchy, but they eventually dominated Europe. With this political empowerment came the destruction of the social principles on which previous societies were based. The proletariat are the commodity of bourgeois enterprise, a class of laborers who live only so long as they can find work, and who find work only so long as their labor increases capital. As with any other commodity, businesses want to minimize their cost of production; in this case, the wage that must be paid in order to make use of the worker s labor power. As slaves to their bourgeois masters, the proletariats hate the bourgeoisie. This hatred leads to the mass mobilization helped by ever improving communication and technologies. Eventually, the proletariat erupt into rebellion, casting off the shackles which bound them to the bourgeoisie. TheyShow MoreRelatedContemporary Issues in Management Accounting211377 Words   |  846 PagesServices, Pondicherry, India Printed in Great Britain on acid-free paper by Antony Rowe Ltd., Chippenham, Wiltshire ISBN 0–19–928335–4 978–0–19–928335–4 ISBN 0–19–928336–2 (Pbk.) 978–0–19–928336–1 (Pbk.) 1 3 5 7 9 10 8 6 4 2 3 FOREWORD ‘ Michael Bromwich is an exemplar of all that is good about the British tradition of academic accounting. Serious in intent, he has striven both to illuminate practice and to provide ways of improving it. Although always appealing to his economic understandings

Symptoms And Treatment Of Eating Disorders - 1771 Words

Young American Women face the pressure to stay thin more than anyone. This leads to the discussion of eating disorders, which are a common disorder arising from pressure to stay thin. â€Å"Eating disorders are serious life-threatening illnesses that are extremely complex coming from varieties of biological, physiological, and social factors (NEDA, n.d.)†. Eating disorders are a very serious and mentally debilitating disease. Early diagnosis is ideal in recovery. This diseases can be life threatening. It is imperative that treatment is found and given to the individual. Psychotherapy or psychological counseling seem to be the most responsive type of treatment but must be introduced at the patient’s own pace. Treatment can be received at many†¦show more content†¦A patient is psychiatrically unstable if symptoms from the disorder become worse and or suicidal thoughts and actions are present (NEDA, n.d.). â€Å"Partial hospital treatment is needed when the patient is medically stable but daily assessments of physiological functions are need and also the results of impaired function from the eating disorders are present† (NEDA, n.d.). This may include not having the proper social, educational, and or vocal skills needed in certain situations. Partial hospitalization programs last between 3 and 12 hours per day; however, this is based off of the severity of the patient’s condition (NEDA, n.d.). Other facilities provide additional care options that can correspond to the treatment plan. Support groups may help a patient to keep good mental health and may prevent relapse after the patient has been discharged. Residential care allows individuals to live in a facility with 24 hour care. Each patient has medical supervision around the clock. This type of treatment allows patients the setting that is needed only to focus on healing physically and psychologically (NEDA, n.d.). Anything the patient may need is found on site. When these stages have been achieved then either intensive outpatient or outpatient therapy is the next step. To begin this process the patient must be medically stable and no longer need monitoring. For intensive outpatient therapy these patients need more support. This program usually

Andy Warhol Influence on the Twentieth Century Essay Example For Students

Andy Warhol: Influence on the Twentieth Century Essay With many new styles and beliefs arising during those eras, Whorls imagination would begin to produce ideas that were unheard of but revolutionary at the same time. American values ever altered and so Warhol saw a chance to highlight how easily people are influenced by the media and pop culture. He used many aspects of the new cultural society to create his art,pork. Warhol created his pieces by discovering What was popular, What stood out in modern art, and also something with standard American values. Warhol also took everyday Objects and turned them into pop art sensations. We will write a custom essay on Andy Warhol: Influence on the Twentieth Century specifically for you for only $16.38 $13.9/page Order now He realized that the majority of the United States went food shopping and decided to create a line of permanent products. This line Of Whorls included the very popular Brills boxes, price tags, the banana, and Coca-Cola bottles (Warwick). His creation of Coca Cola Bottles in 1962 became very popular. The bottles are in the everyday life of an American which made them very familiar with practically everyone. Warhol used to identify the nature of the great American society, anonymous and consumerist, devoted to conformism and with a pride in unanimity, was the ubiquitous Coca Cola bottle- (Cobblestone 12). To Warhol, a Coca Cola bottle seemed so simple but, also a universal icon in the United States, Often in media people seem picture perfect, but their lives are disasters behind the scenes. The death of very popular movie star Marilyn Monroe sparked Whorls interest to expose the realities of the pop culture. Monroe was a sex icon, fashion icon, as well as a cultural icon for the nineteen fifties and sixties. The potent memory of the pathos and mystery of Marlins death with the long- lived speculation surrounding it elevated her to the greatest modern star status. Whorls paintings participated in the public consolidation (Cobblestone 25). Andy exaggerated the features of Marilyn Monroe that had made her beautiful (Bolton 19). Also, the popularity of celebrities such as Jackie Kennedy and Elvis Presley soon began to sweep the nation (Warwick). Warhol saw these people as icons for the sixties and also saw them as an inspiration to what would become his new art works. Despite how happy, pretty, or ideal the celebrities seemed on television, they were disasters in reality and Warhol executed his exposure Of these secrets through pop art. After World War two had ended and the United States had entered the Vietnam War, the theme of mortality became less shocking to the population than in the years prior. With the acceptance of such things, Warhol decided to create a rise of brutal artwork that would exemplify the understanding of life and death. His series of death and disaster included paintings of electric chairs, suicides, and car crashes (Warwick). Warhol wanted the public to see what really goes on in society When people make destructive decisions. Warhol used powerful, hard-hitting picture that summed up the way society was becoming so used to images Of horror that they were no longer shocked by them (Bolton 23). All of Whorls series had much to do with the changing fads of the current time period and how he showed the populace the realities Of society. There was a period in Whorls life when he was unable to produce ideas. The competition between fellow artists amplified and Warhol was in jeopardy of never fully launching his pop art career. Warhol knew that he had to create something radical enough to place him on top. While talking to a gallery owner, Muriel Lotto, he was introduced to the basis off majority of his artwork. Money and soup. Andy had paid Lotto for an idea that would make him famous in the future, Muriel stated, The thing that means more to you and that you like more than anything else in the world is money. You should paint pictures of none (Shines 17), Also while talking, she told Warhol he should paint, something you see every day and something that everybody would recognize. .ua9b59f95b87470814b9155bbd3fd4d98 , .ua9b59f95b87470814b9155bbd3fd4d98 .postImageUrl , .ua9b59f95b87470814b9155bbd3fd4d98 .centered-text-area { min-height: 80px; position: relative; } .ua9b59f95b87470814b9155bbd3fd4d98 , .ua9b59f95b87470814b9155bbd3fd4d98:hover , .ua9b59f95b87470814b9155bbd3fd4d98:visited , .ua9b59f95b87470814b9155bbd3fd4d98:active { border:0!important; } .ua9b59f95b87470814b9155bbd3fd4d98 .clearfix:after { content: ""; display: table; clear: both; } .ua9b59f95b87470814b9155bbd3fd4d98 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ua9b59f95b87470814b9155bbd3fd4d98:active , .ua9b59f95b87470814b9155bbd3fd4d98:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ua9b59f95b87470814b9155bbd3fd4d98 .centered-text-area { width: 100%; position: relative ; } .ua9b59f95b87470814b9155bbd3fd4d98 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ua9b59f95b87470814b9155bbd3fd4d98 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ua9b59f95b87470814b9155bbd3fd4d98 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ua9b59f95b87470814b9155bbd3fd4d98:hover .ctaButton { background-color: #34495E!important; } .ua9b59f95b87470814b9155bbd3fd4d98 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ua9b59f95b87470814b9155bbd3fd4d98 .ua9b59f95b87470814b9155bbd3fd4d98-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ua9b59f95b87470814b9155bbd3fd4d98:after { content: ""; display: block; clear: both; } READ: art appreciation exam 1 EssaySomething like a can of Campbell Soup (Comments)_ A Campbell soup can something that everyone could acknowledge, and relate to. It was something that people saw and used in everyday life Warhol immediately realized that this could be the basis of a new series. The following day Warhol bought many Campbell Soup cans and began to stamp, print, draw, and paint The series of Reversals and Retrospective, featuring the Campbell Soup cans as well as money signs, was is most popular exhibition to date. The adoption of Merrills ideas for a mere fifty dollars soon became an investment of a lifetime for Warhol. Andy Warhol was very fascinated With the works of Truman Capote, a writer during the fifties. Some would say Warhol dollied Capote. Capotes fiction fueled many Of Whorls sketches. Warhol wrote Capote fan mail, called him, and even went as far as to waiting outside his apartment everyday (Bourbon 31). Warhol invested much of his time in reading and recreating Traumas stories through art. Although very few people enjoyed his drawings of Truman Capotes short stories, Warhol admired him very much. To create a new type of art during a time of discovery and trends in such a diverse country is a very big deal. But, to further create a lasting impact on society forty years from then is amazing. Andy Warhol has been called the Prince of Pop mostly for his profound achievements as a pop artist of the 20th century. His artwork is based off of the American society during the nineteen fifties to the seventies. Warhol sparked a revolution in art by developing Allots and Capotes ideas. He will forever be remembered as an engineer for the basis of pop art.

Integrated Patrol v. Traditional Policing Essay Essay Example

Integrated Patrol v. Traditional Policing Essay Essay 1. The 14-month consequences are impressive. What are the major factors for this success The protocol that Chief G is seeking to implement with his constabulary force is called intergrated patrol. How does this attack comparison to the traditional theoretical account of jurisprudence enforcement? The integrated patrol scheme brings a community-oriented construct of patroling into drama. which offense bar and decrease attempts are applied in larger countries. instead than concentrating specifically on a group of people within a peculiar location. The incorporate patrol scheme. besides calls for more enhanced fact-finding processs. It besides stresses the importance of information sharing between bureaus. This is proven to help in effectual solutions to work outing offenses and path tendencies and forms. As a consequence these stratigiesto strengthen relationships between bureaus. . We will write a custom essay sample on Integrated Patrol v. Traditional Policing Essay specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Integrated Patrol v. Traditional Policing Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Integrated Patrol v. Traditional Policing Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer In comparision the traditional enforcement scheme responded to offense after the fact. and merely concentrated on a certain state of affairs or offense. The traditional scheme is missing when it comes to making more organized and strategic programs for the force excercising it. The strategic planning is critical in saying the overall constabulary mission. You might look at incorporate patrol as a one squad. one fight’ construct. While the traditional manner of making things. is every adult male for himself. point of position. Resistance in this state of affairs will most likely come from Sam. He has worked for the force for 26 old ages. He started as a round bull and has earned his manner to the place he presently holds. He believes in hionesty. equity. and seting in your clip toi earn your chevrons. Respect from Sam must be earned non given on first intrioduction automatically. Sing as how Sam has spent 26 old ages of his life working his manner to the place he holds now it is likely to presume that he wouldn’t appreciate person trade name new to the force being out into a place of any sort of his degree without first gaining it. So Sam will hold a natural opposition to allowing any other officers investigate becauser her believes once more that you have to gain the right to be an investigater. We can get the better of Sam’s personal struggles with the ideals we want to put Forth by reassuring him that he heads that section and the descision on who will be look intoing will still finally be his. Equally good as the fact he should be told this is a test and if it is non to work out so no injury no foul. The least resisitance in this scenario I believe will be coming from Peter. I believe he isn’t seeking to throw up any sort of opposition at all. His chief figure one end it seems to me is to hold an copacetic well organized and good runing force every bit good as. He is smart plenty to cognize that opposition against this thought from head would non alter the courser of action that the head would necessitate him to get down on but merely do struggle and possible demerrits for him. He welcomes this alteration and looks in front to get down the test with a positive and hopeful attitude that this new intergrated patrol will win with their force merely as it did with the experiment force they tested it with.

Epicurus perception of pleasure and justice

Epicurus perception of pleasure and justice Epicurus is one philosopher who believed in living a life full of pleasure. According to him, life without harm therefore a life without pain was the definition of living a just life. Without harm, there was no possibility of pain and therefore pleasure is achieved which constituted justice. Injustice is brought about by pain which in his perspective does not bring pleasure. Consequently, a life that focuses on pleasure is a just one since it constitutes doing what is right to avoid pain.Advertising We will write a custom essay sample on Epicurus’ perception of pleasure and justice specifically for you for only $16.05 $11/page Learn More Epicurus believes that pain is the beginning of injustice to oneself or society. A life filled with pain does not constitute a just life since there is no pleasure when pain is present. In his perception every human being should be in pursuit of pleasure because no one would love to live in pain. While in pursuit of p leasure, justice is achieved since the person would not bring or cause harm either to himself or society. Pain which is brought about by harm is the main source of injustice, pursuing pleasure involved refraining from doing what does not bring pleasure to oneself but ensuring that obtaining utmost personal pleasure would be the true definition of justice. This would involve forming a circle of friends who believed in the same beliefs as you since associating with individuals who had different definitions of true happiness and pleasure would not bring true pleasure as this would mean that you would have to live a life of pleasing others other than yourself therefore not finding pleasure which ultimately results to injustice to self[1]. All efforts exerted by human beings are intended for the pursuit of personal pleasure. Desire for many things was not necessary as this would not cause pleasure since one cannot attain all that he believes he wants to acquire in life. Instead one shoul d be content with what they have and this can be best portrayed by his perception about life and death. He did not think it pleasurable to pursuit the pain that is brought about by thoughts of death since when living death is not present and once you are dead then life is not there. Therefore, there is no meaningful gain in bringing harm to oneself by contemplating the pain that is brought about by death since none exists in the presence of the other and such thoughts only brings pain thus creating a source of personal injustice. According to his understanding, limiting the desires that an individual may have and expelling all forms of fear especially the fear of the gods and death would result to a life full of pleasure and justice. Epicurus also noticed that there are other forms of pleasure that have negative results and the acquisition of such pleasure brings more pain than pleasure once sought thus resulting to injustice of self. According to him, pleasure is achieved through h appiness which is brought about by relating with friends who possess similar virtues to yours and also possessing a peace of mind. Honest living which brings about a peaceful mind and pleasure to oneself as well as bringing justice to self and to others[2].Advertising Looking for essay on philosophy? Let's see if we can help you! Get your first paper with 15% OFF Learn More Epicurus truly advocated for pleasure which would bring about justice. Avoiding all forms of fear and pain would bring about pleasure thus resulting to justice to self and to society in general. Pursuit of pleasure which was free from any forms of negative consequences was his definition of justice. Bibliography Armstrong, John. Epicurean Justice. Phronesis 42. 3 (1997): 324-334 Footnotes Armstrong, John. Epicurean Justice. Phronesis 42. 3 (1997): 324-334 Armstrong, John. Epicurean Justice. Phronesis 42. 3 (1997): 324-334

Bullets, Silver and Magical

Bullets, Silver and Magical Bullets, Silver and Magical Bullets, Silver and Magical By Maeve Maddox A reader remarked on the use of â€Å"silver bullet† in this quotation: â€Å"The answer is to find a silver bullet that will wean us from fossil fuels.† Suggests the reader, â€Å"The reference should be ‘magic bullet’ from the polio vaccine. ‘Silver bullet’ belongs to the lone ranger.† The expression â€Å"magic bullet† may have originated in a medical context, but it is now used interchangeably with â€Å"silver bullet† to refer to â€Å"something providing an effective solution to a difficult or previously unsolvable problem.† According to a note in M-W, â€Å"magic bullet† is a translation of German zauberkugel and its â€Å"first known use† in English was in 1924. Earlier than that (1907) a medical writer used the expression â€Å"charmed bullet† to mean â€Å"an idealized therapeutic agent that is highly specific for the pathogen or disorder concerned†: â€Å"Antitoxins and antibacterial substances are, so to speak, charmed bullets which strike only those objects for whose destruction they have been produced by the organism.† The OED includes a 1992 citation for â€Å"magic bullet† that shows its use outside a medical context: â€Å"No one has yet found a magic bullet for quickly cutting Milwaukees crime rate.† The phrase â€Å"magic bullet† appears on the Ngram Viewer as early as 1858, but doesn’t make much of a showing until 1920. The phrase â€Å"silver bullet† precedes both â€Å"magic bullet† and the Lone Ranger. The Lone Ranger stories originated on US radio in 1933. The Ngram Viewer shows â€Å"silver bullet† on the graph as early as 1800, and the OED cites the phrase as early as 1648. Magical properties have been ascribed to silver since ancient times. A silver bullet is supposed to be able to kill supernatural beings- such as witches and werewolves- that are impervious to ordinary weapons. In the Grimm story â€Å"The Two Brothers,† (published 1812), one of the brothers kills a witch with a silver bullet. An OED citation dated 1856 refers to â€Å"a belief in bullet-proof men† that caused some soldiers â€Å"to put in a silver coin with their bullets.† The Lone Ranger’s use of a silver bullet as a talisman has nothing to do with supposed magical properties. This is the explanation given in a Lone Ranger FAQ at Weird Science-Fantasy: Silver bullets are the Lone Ranger’s calling card. Silver is a symbol of purity. On the television show the Lone Ranger says he uses silver bullets as a symbol of justice, but more importantly, silver bullets serve to remind the Ranger of just how heavy a price firing a gun can be. Digression Although it has nothing to do with silver bullets, I cannot resist mentioning another bit of Lone Ranger lore. The guidelines prepared by the series’ producers include the following directive: The Lone Ranger at all times uses precise speech, without slang or dialect. His grammar must be pure. He must make proper use of â€Å"who† and â€Å"whom,† â€Å"shall† and â€Å"will,† â€Å"I† and â€Å"me,† etc. Be still, my heart. An early use of â€Å"silver bullet† was as a metaphor for â€Å"money used to achieve military aims,† as illustrated in these OED citations: We have won with the silver bullets before.- D. Lloyd George Speech Treasury, Times, 1914. Invest the savings in buying ‘Silver Bullets’ in the form most suitable and convenient- Exchequer bonds, scrip, or through the Post Office Savings Bank.- Times, 1916.   Ã‚   Liberty Bond slogans, the appeal of young America to their elders for ‘silver bullets’ to fight the battle of liberty, will be prominently displayed. - Oakland (Calif.) Tribune, 1917. As for present usage, Google search shows â€Å"magic bullet† and â€Å"silver bullet† about equally frequent: â€Å"magic bullet†: 7, 290,000 results â€Å"silver bullet†: 7, 220,000 results Bottom line: Both expressions are used with the same meaning: something- substance or action- that provides an all-encompassing solution to a long-standing problem. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:85 Synonyms for â€Å"Help†What to Do When Words Appear Twice in a RowHyphenation in Compound Nouns

Make a claim on Hamlet play character Essay Example | Topics and Well Written Essays - 750 words

Make a claim on Hamlet play character - Essay Example get to the root cause and after the revelation provided by his father’s ghost is involved in scrutinizing the moral and immoral aftereffects of his revenging action towards Claudius. When Hamlet faces the death of his father, he was too much disturbed as he intensely loved his father and his loss became a sort of suffering for him but this suffering was made manifold when his mother soon after his father’s death married his uncle, Claudius. In his first soliloquy, Hamlet showed his disgust with life and stated that we are here to die and if suicide would not be prohibited in religion, he would have committed it. He said, According to Hamlet, our body is not immortal as we have to die one day and he would have preferred to commit suicide and hug death if it was not made prohibited by religion. He considers himself chained and helpless. For Hamlet, the world appeared as useless and as a young man, he lost interest in life that was not only possible that he faced his father’s death, there was much more on his side that he felt intensely due to which, he said, For him, everything of the world lost value and there was no more attraction left for him in the world. Hamlet saw no profit in being alive and to live in this world and the reason for all this was his mother’s hurried marriage with Claudius. He lost belief in any woman on this earth because as per his perceptions, if a mother is not trustworthy, then who else can be as he said, Hamlet regarded his mother’s hasty marriage as incest because for him, she must have an extramarital affair with Claudius when his father was alive as such a marriage can only take place when both the members are pre-committed with one another. According to Hamlet, the tears that his mother shed on the death of his father were false and untrue as she soon washed her eyes and become betrothed to Claudius. Her marriage was there within a month after her husband’s death and as per Hamlet’s statement, her action was faulty

Concert Report on Smokey Robinson Essay Example | Topics and Well Written Essays - 1250 words

Concert Report on Smokey Robinson - Essay Example The NYCB Theater is among the top music theaters in New York City. Being among the most famous venues for music festivals in the country, the NYCB Theater was in a good position to host the Smokey Robinson’s concert in New York. Firstly, the theater is more spacious than most music theaters in the US. This indicates that the NYCB Theater was the only theater capable of hosting an event of such a caliber as the Smokey concert. Smokey Robinson has many fans from within New York City and other major cities across the country. The attendance at the theater clearly demonstrated how Smokey Robinson is popular among his followers. The attendance of his show proved that R&B music is still popular among American despite previous claims that R&B song are losing ground to other music genres such as hip hop. This is due to the number R&B stars that are currently switching to hip-hop and rock music. Major R&B singers such as Whitney Houston have redone some of their songs in hip-hop in ord er to incorporate the preferences of the American society. The concert proved to me that R&B music still has many fans within the country. Musial theater performance is not like any other performance. I had previously come across this fact through my studies on theater and performances. Unlike other theater performances, musical theater performance can be described as a two-way performance. This indicates that a successful performance will depend on the effort of the performer and the audience. A musician performing on stage requires the response of the audience in order to achieve successful delivery. This response will include appraisal by the crowd and positive response of the audience. A performer will also prefer an audience that joins him or her in the performance. This will involve situations where a musician allows the audience to sing certain segment of his song or dance rhythmically to his song. I had learnt the theoretical concept on the importance of a responsive audienc e but I had not had a real life experience of such scenarios. The concert therefore presented me with an opportunity to verify the importance of a responsive audience to a performance. During the performance, I also had the opportunity to verify the effect that the audience have on the artist. Robinson opened the concert with his hit song Miracle that got the whole auditorium into shouts and screams of joy. Everyone who present in the theatre wanted to be next to Robinson as possible. If it was also possible, some people could have joined the superstar on the stage. However, the theater was so fully packed with fans and therefore, joining him on the stage was not possible. During this time, I discovered that Smokey is not only a songwriter and a performer, but also has a good background on crowd psychology. Similarly, he was well versed with the fact that the success of performer depends on the attitude of the audience. Smokey therefore utilized the first minutes of his performance trying to get the audience into the same tempo as his ensemble. The performer also utilized these crucial moments trying to make the audience anxious about his performance and the expectations of the show. His hit song â€Å"Miracle† compensated his expectations for the performance. During the performance, I realized that this song has many fans and, it is among his most famous song from his last album. After singing the first few lines of the song

Zara Case Study Essay Example for Free

Zara Case Study Essay First of all, Zara is the flagship brand of the Spanish retail group, Inditex SA, owned by the Spanish Amancio Ortega Gaona. Ortega started his career in the fashion design field, developing his own designs, hitting upon the base-formula of his Group: reproducing popular fashions using less expensive materials in order to sell high-demand clothing items at lower prices. From manufacturing, Ortega soon turned to retail and opened his first and most successful retail store ZARA in 1975 in A Coruna, Spain, where the Inditex Group is headquartered. Once the new Ortega’s retail format, started to be well received by the public, Zara, and the Inditex Group in general, expanded and opened new stores, first all around the Spain, and then all around the world: in 1988 Zara opened its first store abroad, in Portugal. Zara is now present in 72 countries, with more than 1500 Zara stores worldwide. Its vertically integrated structure, where design, production, distribution and retailing are integrated, makes Zara a unique and particular example of successful retail company. Zara’s direct competition may be its largest threat, due to their wide range of merchandise categories. However, with its unique and innovative strategy, Zara has a competitive advantage on traditional retailers in the apparel industry. Zara’s principal competitors are: Arcadia Group, The Gap Inc. , Hennes Mauritz (HM), Benetton Group S. p. a. , Vivarte, Gruppo Coin S. p. a. , Kiabi S. A. , La Redoute, Charles Vogele Holding AG, Mango S. A. Zara clothing has two basic product divisions: Men’s and Women’s apparel. Zara’s catalogue includes also children’s and for teen-ager’s clothing (Zara TRF) as well. Zara offers more products and it offers them more often than similar companies: about 12000 designs introduced every year, with a shelf life of about 4 weeks, compared with 2000-4000 items of its competitors. Three are the winning formulae that Zara use to reach these results: Short supply chain lead times : Zara can quickly indentify the prevalent and winning fashion trend of the moment, in order to quickly produce a response in terms of new style within 2-4 weeks. Lower quantities (in each style): reducing the quantities manufactured in each style and changing the styles every week, people do not postpone the purchase of an item, because they know that it would not be available later. More styles: instead of more quantities per style; even if a style sells out quickly, there are new styles already ready to replace the older ones. Zara merchandising strategy eschew every collaboration with big name designers and multimillion-dollar advertising campaigns: Zara focuses instead in choosing highly visible and premium locations for its stores, that are given priority in their interior and exterior design. â€Å"Today, many companies are looking to Zara as the new industry standard for how to run a retail business, which shows that Zara’s business model is becoming the wave of the future†.

Whats at Stake in The Graduate :: Movie Film comparison compare contrast

What's at Stake in The Graduate    Every time somebody rents a video or watches a movie on television there is always that little blurb right before they begin viewing about the picture being formatted for the screen. Usually, it is ignored or merely taken as a cue that the film is about to start. That little forewarning actually holds a lot of significance, for when one views a movie in its original, wide screen version, a whole new world opens up. When a movie is altered from its initial state, and cropped in the editing room for home viewing, an overwhelming amount of the film is unsuspectingly missed. This has become extremely obvious when viewing any movie, and in The Graduate a lot of innovative things are adjusted and lost. There are various shots edited, cut off, and many dynamic camera techniques lose their effect when The Graduate is transformed from the intended wide screen version to the formatted television edition. Edits are a very apparent change in The Graduate when one witnesses the wide screen version compared to the cropped format. For example, in one of the beginning scenes, when Mrs. Robinson is asking Ben for a ride home, she casually tosses his keys into the fish tank behind him. In the letter boxed edition, the viewer is able to see her deliberately throw the keys over Ben's shoulder and into the fish tank in one single shot, thereby watching Ben actually follow the arc of the keys' path, and their decent into the water. In the formatted version there is an edit, splitting the two characters into different shots. All the viewer sees is a medium shot of Mrs. Robinson throwing the key, then an immediate medium shot of Ben turning around and then all of a sudden the keys are floating in the tank. The viewer does not see the obvious attempt of the throw, the actual flight of the keys, nor Ben's reaction to it, therefore missing the important effect that reveals Mrs. Robinson's immediate c ontrol over Ben. Another example is in the scene at the Robinson's house, immediately following Mrs. Robinson's seduction as Ben is talking with Mr. Robinson. The two of them are talking in the foreground, when Mrs. Robinson is finally seen descending the stairs. In wide screen, Mrs. Robinson is shot walking in the distance right between Ben and Mr.

Alibaba: Competing in China and Beyond Essay

1. Introduction In this paper, we will talk about the most successful and famous e-commerce company in China: Alibaba Group about its competition strategies and its future moving. Alibaba Group was founded by Ma Yun (Jack) and the other 17 people in 1999 in Hangzhou. Jack wants to make the Internet become a universal, safe and reliable tool that would benefit the public. Alibaba Group now is holding by private, it has more than 70 offices in Greater China, Singapore, India, the United Kingdom and the United States, with more than 20,400 employees. 2. History and Development of Alibaba In 1999, Alibaba was formally established in Hangzhou and it financed from Softbank, Goldman Sachs, Fidelity Investments and other U.S. investment agencies for about 25 million dollars. Three years later, Alibaba’s B2B become profitable. In 2003, China’s first personal e-commerce site Taobao was established by Alibaba, in the same time, it also published the online payment system-Alipay to support their B2B and C2C business. In 2005, Alibaba established a strategic partnership with Yahoo USA; meanwhile, it was in charge of Yahoo China. In 2007, Alibaba founded the business management software company: Ali Software, and Alibaba.com Limited IPO in  Hong Kong Stock Exchange. In 2009, Alibaba Cloud Computing established, later in 2010, Taobao Mall started an independent domain name Tmall.com and it became Alibaba’s B2C service website which is focus on quality goods sales. In 2012, Alibaba Group has completed the initial share buyback and restructure the relationsh ip with Yahoo, while, Alibaba.com Limited officially delisted from the Hong Kong Stock Exchange. Chart 2.1 Overview of Alibaba Group 3. Alibaba’s competition advantages 3.1 Biggest market share of E-commerce in China We can see from the charts, till the end of 2013, Alibaba has owned the biggest market share in B2B, B2C, C2C and online-payment service. It has already became the top one e-commerce company in China. Chart 3.1.1 China B2B Market in 2013 Chart 3.1.2 China B2C Market in 2013 Source: http://www.chinainternetwatch.com/ Chart 3.1.3 China C2C Market Share Chart 3.1.4 China Online Payment Market Share Source: www.NBweekly.com & http://www.chinainternetwatch.com/ 3.2 The largest B2B, B2C and C2C website Alibaba is the world’s largest provider of online trading, and the world’s largest business forum. To December 31, 2012, the platform had around 500 million registered users and more than 2.8 million supplier storefronts, and  its websites are available in English, Simplified Chinese, Korean and other languages. It provides professional services for the global business. 3.3 The visibility is very strong Depends on its Propaganda efforts, almost all over the world have their ads now. 3.4 Better function Alibaba’s site speed, reasonable softwares, and good service attracted entrepreneurs of all ages around the world. 3.5. Others Also Alibaba had a high reputation in the Asia Pacific region and it always keep innovation, for example, in 2013 it officially published its online chat App called â€Å"LaiWang†. 4. The Movement of IPO (Initial Public Offering) 4.1 Background On March, 2014, Alibaba Group Holding Ltd. announced the company will do IPO in New York Stock Exchange; the estimated time will be in quarter three of 2014. The IPO scale is considered to be between $150~200 billion (USD) (Chen, 2014). If the plan is actually executed, it will be one of the biggest IPO scales in the history. To do IPO, from the obvious perspective, it is for arranging the global market. However, it has been 15 years since Alibaba was founded in 1999, why the company decided to do IPO now? What is the reason behind and trigger this movement? It is worth to look into the meanings behind and analyze the reasons. There are two major reasons behind this huge action. One is keeping the control right inside the partnership; the other is competing with the main and biggest competitor Tencent in China. 4.2 Maintaining the control right The first reason is to maintain the control right inside the partnership. For the founder of Alibaba, the core idea of managing the firm is to keep the company culture and the innovation power. Based on this idea, he developed the special partnership structure for the firm. The special partnership structure is meaning CEO needs to be chosen from Alibaba’s partners. And, to  become the partner, the staff needs to be the core manager in the department and work in Alibaba group at least five years. The meeting of choosing partners will run one time per year, the nominee needs to get at least 75% votes from the existing partners, then he/she can become the partner. Now the boards of directors are formed by 2 seats of Alibaba, 1 seat of Softback and 2 seats of Yahoo. It is dangerous for the founder and managers that they can be replaced or take away the control right suddenly. The shareholding structure of Alibaba now is around Yahoo has 23%, Softbank has 31.9%, the founder has 7.4% and managers/other shareholders have 37.7%. According to the agreement between Yahoo  and Alibaba in 2012, if Alibaba can do IPO before in the end of 2015, then Alibaba can repurchase the half of holding shares which Yahoo takes now, also Yahoo will give up one seat in board of directors. Therefore, doing IPO is not just a simple global strategy, more with the implicit intention behind. 4.3 Rising competition The second reason is to compete with Tencent in China. Alibaba is the biggest B2B and B2C e-commerce company in China; it has leading position for past years. However, the situation has changed in recent 3~4 years, more and more users access the internet including buying goods and services via cell phones. It is the benefit access for the competitor Tencent to grab the market from Alibaba. Especially, Tencent just bought a large stake of JD.com (Gittleson, 2014). JD.com is the second biggest e-commerce site in China and in B2C market; it is also the second place right behind Alibaba. The competition intention with Alibaba is obvious. The recent competitions between two parties can refer the below Table 4.3.1. Both companies also start to make acquisitions in small areas and ready for a head-to-head competition (Gittleson, 2014). Tencent doesn’t need to worry about the money since the company did IPO right early in 2004 in Hong Kong Stock Exchange; the stock price is HK$578 on 18th, March, 2014 which is 156 times more compared to 10 years ago (Yu, 2014). Hence, Alibaba needs to find the money  support and start this† one of the most expensive competitions in online history.† said by Kim Gittleson from BBC news. Main business E-commerce platforms in B2B, B2C and C2C markets. (Taobao, TMall, Alipay) Instant message platform. (QQ, WeChat) Recent Competitions 1. During Chinese New Year, Tencent launched a mobile payment service that users can send or receive the money of red packet on line; it gave a warning to Alibaba’s Alipay (Gittleson, 2014). 2. The competition in mobile app for calling taxis (Alibaba’s Kuaidi v.s. Tencent’s Didi). The app not only can call cabs but also can tip for the ride. It is estimated that both parties pay more than $3 billion to subsidize it (Tong, 2014). 3. In the end of 2013, Alibaba launched one messaging application called â€Å"LaiWang† and tried to compete with Tencent’s â€Å"WeChat† 5. Conclusion As we can find out from the previous chapters, Alibaba is a market leader and dominance Chinese e-commerce markets over ten years. Due to its large market share, innovation power and strong website function, no one is able to challenge its leading positions. However, in recent years, internet users start to change their using ways via the booming mobile phones. It benefits another giant company Tencent to penetrate Alibaba’s existing markets. Even though Alibaba has the first-mover advantages in the market, the competition from Tencent doesn’t stop even getting aggressive. From the IPO movement of Alibaba, it can see Alibaba take this competition serious and doesn’t want to lose. Two giants battle for the leading place. The tough and expensive competition with Tencent just started. But, now Alibaba not only need to concern about the domestic competition but also need to make careful actions in global markets due to the IPO. The future of Alibaba is becoming more uncertain since the global markets are adding into the plan and the sever competition keeps going on. 6. References 1. Bidwai, S.V. (2010) Case Analysis Alibaba: Competing in China and Beyond. 2. Chen, Copper (2014) Super IPO, what’s the meaning for Alibaba (translated). Business Next. Retrieved from: http://www.bnext.com.tw/article/view/id/31942. 3. China Internet Watch 2013. For Charts 3.1.1, 3.1.2 & 3.1.4. Retrieved from: http://www.chinainternetwatch.com/. 4. Gittleson, Kim (2014) Tencent and Alibaba Battle for Internet Dominance in China. BBC News. Retrieved from: http://www.bbc.com/news/business-26540666. 5. Southern Weekly. For Charts 3.1.3. Retrieved from: http://www.NBweekly.com. 6. Tong, Frank (2014) Alibaba’s Founder Talks about Its IPO and Competition. Internet Retailer. Retrieved from: http://www.internetretailer.com/2014/03/18/alibabas-founder-talks-about-its-ipo-a nd-competition. 7. Walraven, Piet (2009) A Brief History (and Future) of Alibaba.com. TechNode. Retrieved from: http://technode.com/2009/01/22/a-brief-history-and-future-of-alibabacom/. 8. Wang, Guo-An & Lim, Yong-Taek (n.g) Research in China’s Alibaba’s Development. 9. Yu, Sophie (2014) A Tale of Two Internet Leaders: Tencent vs Alibaba. China Business. Retrieved from: http://www.scmp.com/business/china-business/article/1452041/tale-two-internet-l eaders-tencent-vs-alibaba.

Tissue Specimen

| NO| NAME OF TISSUE / SPECIMEN| NAME OF THE ORGAN SYSTEM| LABEL SPECIMEN| FUNCTION| DESEASE| Type of tissuesection| Staining technique| REFRENCE| MAGNIFICATION| DRAWING / SKETCH| 1| Acute Lymphocyte Leukemia | Cardiovascular System | Blood | Type of cancer of the blood or bone marrow characterized by an abnormal increase of white blood cells| Leukemia | Blood Smear | Hematoxylin| http://swc2. hccs. du/bio/labs| 451Ãâ€"306 pixels| | 2| Atherosclerosis- Coronary Artery | Cardiovascular system | Located in main arteries of heart| Blockage of passage of blood into coronary arteries| Arthrosclerosis blockage of coronary artery/ MI heart attack/ | CL| Giesma| Http://www. enome. gov/images| Size: 215Ãâ€"200 pixels| | 3| Cardiac Muscle | Cardiovascular system | Heart/ smooth muscle | Contraction and relaxation of muscle for blood flow | Congestive heart failure| DM| Wrights| http://swc2. ccs. edu/bio/labs| 500Ãâ€"376 pixels| | 4| Cystic Duct| Digestive system| Liver/ gall bladder | join passage of common hepiatic duct | Estrahepalic Bile Duct Cancer (PDQ) / Gallstones| CS| Silver strain| http://med. umich. edu/| 512Ãâ€"512 pixels 117 kb| | 5| Dorsal Root Ganglion- Golgi Aparatus | eukaryotic cells organelle | Cellular Organelle| Distribution of cells chemicals products| Alzheimer’s Disease | DM| Silver Stained| http://anatomyatlas. rg/microscopicantatomy/| 472Ãâ€"269 pixels| | 6| Eosinophila | Cardiovascular system| Blood| Causes are allergic reaction or parasitosis| condition in which the eosinophil count in the peripheral blood exceeds 0. 45? 109/L| Blood Smear| Hematoxylin| http://www. nurs. org. jp/igaku/s4323| 200Ãâ€"200 piels| | 7| Fish Blastodisc Mitosis Section| Reproductive system | Egg| the embryo-forming portion of an egg with discoidal cleavage| Mitosis | Longitudinal Cross section| Giesma| http://www. carolina. om/images/enUS| 251Ãâ€"250 pixels| | 8| Frog Early Cleavage | Reproductive System | Frog egg| During the 3 hour fertilization and pa ss thru the gray crescent | Mitosis| Representative Sagittal Section| Giesma| https://bio. rutgers. edu/bm-earl. ,html| 215Ãâ€"220 pixels| | 9| Uterus fibroid tumor| Reproductive System | Uterus| Is a benign tumor that originates from the smooth muscle layer of uterus| carcinosarcoma| CS| Wrights| http://www. obgyn. edu. /images| 400Ãâ€"320 pixels| | 10| Goiter – Section| Endocrine System| Enlargement of Thyroid gland| Regulating of body metabolism and calcium balance. | Hyperthyroidism: overproduction of thyroid hormone | LS| Wrights| http://pathweb. uchc. edu| 432Ãâ€"324 pixels| | 11| Human Blood Smear| Cardiovascular System | Blood| Transport of nutrients and other wastes | Leukemia / hemophilia | Blood smear | Hematoxylin| Http://www. aug. edu/biology/1101cspage2| 30Ãâ€"244 pixels| | 12| Human Aurobach’s plexus| Nervous system | Parasimpatetic Nervous System| provides motor innervation to both layers and secretomotor innervation to the mucosa,| Achalasia| CS| Wrights| http://en. ikipedia. org/aurebach’s plexus| 50Ãâ€"215 pixels| | 13| Human Blood Smear (Wrights)| Cardiovascular System| Blood| Transportation of nutrients and wastes| lymphoma,| Blood smear| Wrights| http://download. videohelp. com/visual/med| 367Ãâ€"192 pixels| | 14| Human Brain Astrocytes- Silver Stained| Nervous System | star-shaped glial cells in the brain and spinal cord| biochemical support o f endothelial cells that form the blood–brain barrier| Neurodegeneration, Alzheimer's disease, Parkinson Disease, | LS| Silver Stained | Http://nordiqu. rg/images/IFs| 170Ãâ€"255 pixels| | 15| Human breast carcinoma | Reproductive System| malignant breast neoplasm| Cancer originating from breast tissue, most commonly from the inner lining of milk ducts| Breast Cancer | LS| Wrights| http://www. labvision. c/images/ihcimage| 175Ãâ€"175 Pixels| | 16| Human Cardiac Infection – Cross section| Cardiovascular system | Heart | Decrease function of heart developing heart failure and valve dysfunction | Bacterial endocarditis an infection of the heart valves or the heart's inner lining endocardium| Cross section | Wrights| http://pathmicro. ed. sc. edu| 448Ãâ€"350 pixels | | 17| Human Cardiac muscle – Interacted Discs| Cardiovascular system | Striated Smooth Muscle | Intercalated discs (IDs) are complex adhering structures which connect single cardiac myocytes| Arrhyth mogenic Right Ventricular Cardiomyopathy, ARVC| CS| DM| http://www. 1cro. com/Discovery/cardiacmus. gif| 308Ãâ€"153 pixels | |

Free Essays on Occupational Risk

Occupational Risk Thesis Whatever the profession, or trade, one may be involved in, a person deserves the right to a safe workplace, and the right to know about the dangers they may encounter during the course their work. These dangers includes, but are not limited to, providing information regarding faulty tools, irregular working conditions, malfunctioning equipment, hazardous chemicals, or everyday precautionary methods that must be taken in order to guarantee safety. In the same sense, workers should have the right to refuse unsafe work, or work in unsafe conditions. Workers should also be granted the right to participate in decisions that affect workplace health and safety. Finally, training courses should be held in order to educate employees on the dangers of the workplace, and so they may receive instructions on how to handle hazardous situations, or materials, properly. Right to a Safe Workplace What is the right to a safe workplace? This is merely being provided working conditions that are free of recognizable hazards. Working in unsafe conditions threatens a person’s survival, and ability to provide for themselves and their family. Without the right to a safe workplace, â€Å"all other rights lose their significance.† Right to know, Right to Refuse Unsafe Conditions The right to know, and to refuse unsafe working conditions, is different from the right to a safe workplace. The right to know is actually a compilation of several rights that extend from duties of the employer. The duties are as follows: â€Å"1) the duty to reveal information already possessed, 2) the duty to communicate information about hazards through labeling, written communication, and training programs, 3) the duty to seek out existing information from the scientific literature and other sources, and 4)the duty to produce new information relevant to employee health.† In order for an employee to refuse work they believe to be haza... Free Essays on Occupational Risk Free Essays on Occupational Risk Occupational Risk Thesis Whatever the profession, or trade, one may be involved in, a person deserves the right to a safe workplace, and the right to know about the dangers they may encounter during the course their work. These dangers includes, but are not limited to, providing information regarding faulty tools, irregular working conditions, malfunctioning equipment, hazardous chemicals, or everyday precautionary methods that must be taken in order to guarantee safety. In the same sense, workers should have the right to refuse unsafe work, or work in unsafe conditions. Workers should also be granted the right to participate in decisions that affect workplace health and safety. Finally, training courses should be held in order to educate employees on the dangers of the workplace, and so they may receive instructions on how to handle hazardous situations, or materials, properly. Right to a Safe Workplace What is the right to a safe workplace? This is merely being provided working conditions that are free of recognizable hazards. Working in unsafe conditions threatens a person’s survival, and ability to provide for themselves and their family. Without the right to a safe workplace, â€Å"all other rights lose their significance.† Right to know, Right to Refuse Unsafe Conditions The right to know, and to refuse unsafe working conditions, is different from the right to a safe workplace. The right to know is actually a compilation of several rights that extend from duties of the employer. The duties are as follows: â€Å"1) the duty to reveal information already possessed, 2) the duty to communicate information about hazards through labeling, written communication, and training programs, 3) the duty to seek out existing information from the scientific literature and other sources, and 4)the duty to produce new information relevant to employee health.† In order for an employee to refuse work they believe to be haza...

The Complete List of NCAA Division 1 Colleges (Most Recent)

The Complete List of NCAA Division 1 Colleges (Most Recent) SAT / ACT Prep Online Guides and Tips The NCAA, the major governing body for intercollegiate sports, separates its member institutions by divisions. Division I colleges are generally the biggest. They have the largest athletic department budgets and their sports teams generate the most revenue. All of the schools that participate in bowl games and March Madness are Division I schools. However, there are some regional colleges and smaller private schools you may not be familiar with that are also classified as Division I.In this article, I’ll give you a basic understanding of Division I and a complete list of current Division I schools by state. Why Are There NCAA Divisions? NCAA Divisions exist to create parity and level the playing field. With divisions, schools should be competing against other schools of a similar size and with similar resources. However, in the climate of today's NCAA sports, there can be huge disparities between schools in the same division, especially in Division I. For example, from 2006-2011, the athletics revenue for the University of Alabama was $124,498,616. During that same period, the athletics revenue for Alabama State University was $10,614,081. Both are Division I schools. What Makes Division I Unique? Compared to NCAA Division II and III schools, NCAA Division I schools have the biggest student bodies, the largest athletic budgets, and the most athletic scholarships. All of the major sports conferences, including the Big 10, Big 12, Pac 12, and ACC, are composed of Division I colleges. While Ivy League colleges are Division I, they don't offer athletic scholarships. Division I Fun Facts Stanford University has the most Division I NCAA championships with 117. On average, only 6% of the student bodies at Division I schools participate in NCAA sports. Stanford has won the Learfield Sports Directors' Cup awarded to the most successful Division I athletics program every year since 1994-1995. The University of Oregon won the very first NCAA men's basketball championship in 1939. Louisiana Tech won the very first NCAA women's basketball championship in 1982. The 1982 Louisiana Tech women's basketball team How Should You Use This List? If there's a college you're considering, you can determine if it's a Division I institution. If you're interested in a particular sport, check to see which colleges are Division I in that sport. Some schools are Division I in one or two sports and Division II or III in the rest. For example, Colorado College is Division I in men's ice hockey and women's soccer, but the rest of their varsity sports are Division III. If you're interested in football, you should also check to see if a particular school is FBS, FCS, or if it even has a football program. Division I Colleges By State Alabama University of Alabama Alabama AM University Alabama State University University of Alabama at Birmingham Auburn University Jacksonville State University Samford University University of South Alabama Troy University Arizona University of Arizona Arizona State University Northern Arizona University Grand Canyon University Arkansas Arkansas State University University of Arkansas, Fayetteville University of Arkansas at Little Rock University of Arkansas, Pine Bluff University of Central Arkansas California California Polytechnic State University California State University, Bakersfield California State University, Fresno California State University, Fullerton California State University, Northridge California State University, Sacramento University of California, Berkeley University of California, Davis University of California, Irvine University of California, Los Angeles University of California, Riverside University of California, Santa Barbara Long Beach State University Loyola Marymount University University of the Pacific Pepperdine University Saint Mary's College of California University of San Diego San Diego State University University of San Francisco San Jose State University Santa Clara University University of Southern California Stanford University Colorado University of Colorado, Boulder Colorado State University University of Denver University of Northern Colorado U.S. Air Force Academy Connecticut Central Connecticut State University University of Connecticut Fairfield University Quinnipiac University Sacred Heart University Yale University Delaware University of Delaware Delaware State University District of Columbia American University George Washington University Georgetown University Howard University Florida Bethune-Cookman University University of Central Florida University of Florida Florida AM University Florida Atlantic University Florida Gulf Coast University Florida International University Florida State University Jacksonville University University of Miami (Florida) University of North Florida University of South Florida Stetson University Georgia University of Georgia Georgia Institute of Technology Georgia Southern University Georgia State University Kennesaw State University Mercer University Savannah State University Hawaii University of Hawaii, Manoa Idaho Boise State University University of Idaho Idaho State University Illinois Bradley University Chicago State University DePaul University Eastern Illinois University Illinois State University University of Illinois Urbana-Champaign University of Illinois at Chicago Loyola University Chicago Northern Illinois University Northwestern University Southern Illinois University at Carbondale Southern Illinois University Edwardsville Western Illinois University Indiana Ball State University Butler University University of Evansville Indiana State University Indiana University, Bloomington Indiana University-Purdue University, Fort Wayne Indiana University-Purdue University at Indianapolis University of Notre Dame Purdue University Valparaiso University Iowa Drake University University of Iowa Iowa State University University of Northern Iowa Kansas University of Kansas Kansas State University Wichita State University Kentucky Eastern Kentucky University University of Kentucky University of Louisville Morehead State University Murray State University Northern Kentucky University Western Kentucky University Louisiana University of Louisiana at Lafayette University of Louisiana at Monroe Louisiana State University Louisiana Tech University Grambling State University McNeese State University University of New Orleans Nicholls State University Northwestern State University Southeastern Louisiana University Southern University, Baton Rouge Tulane University Maine University of Maine Maryland Coppin State University Loyola University Maryland University of Maryland Eastern Shore University of Maryland, Baltimore County University of Maryland, College Park Morgan State University Mount St. Mary’s University Towson University U.S. Naval Academy Massachusetts Boston College Boston University Harvard University College of the Holy Cross University of Massachusetts, Amherst University of Massachusetts, Lowell Northeastern University Michigan Central Michigan University University of Detroit Mercy Eastern Michigan University University of Michigan Michigan State University Oakland University Western Michigan University Minnesota University of Minnesota, Twin Cities Mississippi Alcorn State University Jackson State University University of Mississippi Mississippi State University Mississippi Valley State University The University of Southern Mississippi Missouri Missouri State University University of Missouri, Columbia University of Missouri-Kansas City Southeast Missouri State University Saint Louis University Montana University of Montana Montana State University-Bozeman Nebraska Creighton University University of Nebraska Omaha University of Nebraska, Lincoln Nevada University of Nevada, Las Vegas University of Nevada, Reno New Hampshire Dartmouth College University of New Hampshire New Jersey Fairleigh Dickinson University, Metropolitan Campus Monmouth University New Jersey Institute of Technology Princeton University Rider University Rutgers, The State University of New Jersey, New Brunswick Seton Hall University Saint Peter’s University New Mexico University of New Mexico New Mexico State University New York University at Albany Binghamton University University at Buffalo, the State University of New York Canisius College Colgate University Columbia University-Barnard College Cornell University Fordham University Hofstra University Iona College Long Island University-Brooklyn Campus Manhattan College Marist College Niagara University Siena College St. Bonaventure University St. Francis College Brooklyn St. John’s University (New York) Stony Brook University Syracuse University U.S. Military Academy Wagner College North Carolina Appalachian State University Campbell University Davidson College Duke University East Carolina University Elon University Gardner-Webb University High Point University University of North Carolina-Asheville North Carolina AT State University North Carolina Central University North Carolina State University University of North Carolina Wilmington University of North Carolina, Chapel Hill The University of North Carolina at Charlotte The University of North Carolina at Greensboro Wake Forest University Western Carolina University North Dakota University of North Dakota North Dakota State University Ohio University of Akron Bowling Green State University University of Cincinnati Cleveland State University University of Dayton Kent State University Miami University (Ohio) The Ohio State University Ohio University University of Toledo Wright State University Xavier University Youngstown State University Oklahoma University of Oklahoma Oklahoma State University Oral Roberts University The University of Tulsa Oregon University of Oregon Oregon State University University of Portland Portland State University Pennsylvania Bucknell University Drexel University Duquesne University La Salle University Lafayette College Lehigh University University of Pennsylvania Pennsylvania State University University of Pittsburgh Robert Morris University Saint Francis University (Pennsylvania) Saint Joseph’s University Temple University Villanova University Rhode Island Brown University Bryant University Providence College University of Rhode Island South Carolina College of Charleston (South Carolina) Charleston Southern University The Citadel Clemson University Coastal Carolina University Furman University Presbyterian College University of South Carolina, Columbia South Carolina State University University of South Carolina Upstate Winthrop University Wofford College South Dakota University of South Dakota South Dakota State University Tennessee Austin Peay State University Belmont University East Tennessee State University Lipscomb University University of Memphis Middle Tennessee State University Tennessee State University Tennessee Technological University University of Tennessee at Chattanooga University of Tennessee, Knoxville University of Tennessee at Martin Vanderbilt University Texas Abilene Christian University Baylor University University of Houston Houston Baptist University University of the Incarnate Word Lamar University University of North Texas Prairie View AM University Rice University Sam Houston State University Southern Methodist University Stephen F. Austin State University Texas AM University, College Station Texas AM University-Corpus Christi Texas Christian University The University of Texas Rio Grande Valley Texas Southern University Texas State University Texas Tech University University of Texas at Arlington University of Texas at Austin University of Texas at El Paso University of Texas at San Antonio Utah Brigham Young University Southern Utah University University of Utah Utah State University Utah Valley University Weber State University Vermont University of Vermont Virginia George Mason University Hampton University James Madison University Liberty University Longwood University Norfolk State University Old Dominion University Radford University University of Richmond University of Virginia Virginia Commonwealth University Virginia Military Institute Virginia Polytechnic Institute and State University College of William and Mary Washington Eastern Washington University Gonzaga University Seattle University University of Washington Washington State University West Virginia Marshall University West Virginia University Wisconsin Marquette University University of Wisconsin-Green Bay University of Wisconsin, Madison University of Wisconsin, Milwaukee Wyoming University of Wyoming What's Next? Learn more about the differences between NCAA divisions. Also, you can get the complete lists of Division II and III schools by state . Want to improve your SAT score by 160points or your ACT score by 4 points?We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

Over exceeding nutrients Research Paper Example | Topics and Well Written Essays - 1500 words

Over exceeding nutrients - Research Paper Example Moreover, high-saturated fat content have some side effects on the heart. Hunter avers that taking a balanced diet while being pregnant is important, but over exceeding or lack of nutrients causes severe damage and complications. Underweight or obese expectant women experience numerous difficulties while conceiving. Some of the nutrients that should be included in the diet in sustainable amounts include energy, protein, fibre, Folic acid, iron, vitamin A, C, D and calcium. Iannotti, Lora, Kenda Cunningham, and Marie Ruel. Improving Diet Quality and Micronutrient Nutrition: Homestead Food Production in Bangladesh. Washington, D.C: International Food Policy Research Institute (IFPRI), 2009. A home gardening program, Homestead Food Production (HFP), is described by the authors. The article indicates that the program has lead to an increase in the production of the macronutrient food and reduces the rate of nutritional diseases. According to Kohler, heat does not reduce the rate of nutrition unless it exceeds the optimum levels. Additionally, oxidation makes nutrition a bit less. For example: an apple that was cut in half and oxidized for an hour is different than if it was cut for about 2 hours. Martinez asserts that most people are oblivious about lack of enough nutrients in the body while ignoring the fact that excess of the nutrients in the body has profound detrimental impact on the health of the body. Consumption of excess calories leads to the accumulation of high amounts of fats leading to disorders such as heart disease, depression, cancer, sleep apnea, type 2 Diabetes and stroke. Excess proteins increase the risk of osteoporosis. Excess vitamins can lead to various defects such as birth defects in the unborn babies in the case of excess vitamin while excess vitamin B-6 can cause excess nerve damage. Some of the disorders

Assignment 1 Essay Example | Topics and Well Written Essays - 500 words - 7

Assignment 1 - Essay Example Putting these skills into practice is a factor that will help the United States move ahead and maintain its high position economically. Over the past years, countries like Russia and China have had steady economic growth rates, and this has posed as a challenge to the United States. The United States ought to understand the various steps taken by the countries to have them at the position that they enjoy and the consequent result of this is implementation of plans that will see the country register a rise in general growth. Demographics is also critically analyzed in the chapter. According to the United States census, it has had a steady increase in the birthrate from the 1970s (CEA 122). The increase in birthrate has had a negative effect on the working population. One way in which this has affected them is that many people and especially mothers have had to leave their works to carry out their maternal responsibilities and this has led to the slowing down of their corporate responsibilities. This is negative from the fact that other countries that do not have such a birthrate have their citizens working tirelessly to support their families and consequently catching up with the economic stature of the United States. The demographic problem has had its effect reflected in the prime working age. With an increase in population, the prime working age for a particular location is bound to decrease. Currently, the rate is between 25 to 54 years (CEA 122). It is speculated that if the birthrate continues increasing at the rate in which it has increased over time, the prime working age gap is bound to decrease and this has the consequent effect of having less labor. With less labor, there is a decrease in the amount of money that individuals bring into a company or organization. This has the effect of having the country in a poor economic position with the citizens having low living standards and the country lagging

ENZYME-LINKED IMMUNOSORBENT ASSAY (ELISA) OF PLASMA IgM Lab Report

ENZYME-LINKED IMMUNOSORBENT ASSAY (ELISA) OF PLASMA IgM - Lab Report Example After washing again to remove unbound enzyme a chromogenic substrate is added which develops colour upon reaction with the enzyme and measurement is recorded. Constructing a graph using the data and extrapolating to get appropriate values the following graph is generated. To construct the graph 0.088 was subtracted from 1st reading, 2nd reading and average reading and the values were plotted. Since, the readings for G were too high we had to use reading for F. ELISA helps in quantification and detection of antigens and in this case we detected human IgM and quantified their concentration in two plasma samples. One major advantage of using antibody to capture the antigen is that there is no need to purify the antigen (Gan and Pate, 2013). A standard curve was obtained using the trend of which we have predicted the concentrations of IgM in the sample plasma.In well A and B we provided nothing but the TBS and therefore we obtained very low values which were a result of the some reactions between the substrate and the enzyme. From wells C, D, E to F we provided a gradual increase in the concentration of the IgM and a subsequent decrease in the TBS concentration and we obtained values of optical density which showed a gradual increase in trend. Each of the wells is coated with antibodies which can react with the antigen under study. IgM is now added and it binds to the antibodies already bound to the walls. IgM is a pentamer and has a number o f binding sites that allows it to bind to both the antibody and the enzyme linked antibody thereby allowing it to perform sandwich ELISA. Next, the enzyme linked antibody is added which is specific for plasma IgM antigen is added. Greater the number of antigens, greater will be the number of enzyme-bound antibodies as well. After the substrate is added a colored product is obtained. The intensity

Analysis of Internal Service Quality

Analysis of Internal Service Quality Internal Service Quality is a visible expression of an organizations culture and it can be thought of as the quality of work life. It is about the workplace design, job design, employee selection and development, employee rewards and recognition and tools for serving customers. Service Quality: Services are intangibles and it is more difficult to measure it physically as compared to the products. Service quality is delivery of superior services to their customers according to their desires and expectations. (Zeithaml V.A and M.J.Bitner, 1996) In todays fast-paced and increasingly competitive market, the bottom line of an organisations strategies and tactics is to make profits and contribute to the growth of the company. Customer satisfaction, quality and retention are global issues that affect all organisations. Many companies are interested in studying, evaluating and implementing strategies that aim at improving both internal and external customer retention. Internal Service Quality in Mauritius is starting to emerge in the fast expanding economy in order to add a competitive edge to both our public and private sector. In the tourism sector, hotels are starting to apply Internal Service Quality. In this competitive environment, organisations believe that they have to maintain the quality of products to sustain, survive, leading the market and achieving the competitive advantage which depends on organisational valuable assets, that is, employees. The quality of the services or products can be judged by its customers perceptions and expectations about that services or products (Parasuraman et al.1991). External customer loyalty and satisfaction strongly depends on internal customers. Employees satisfaction is directly related to superior services. The strong relationship between an organisation and an employee leads to a real improvement in the services provided to customers (Scheinder and Bowen, 1995) 1.1 Background of Tourism Sector in Mauritius The hotel sector, being an important pillar in the Mauritian economy has to provide first class service to their clients in order to maintain level of competition with other reputed touristic venues across the world. Since 2005, the tourism sector has averaged a growth of approximately 5 % (www.gov.mu) from arrival of tourist in Mauritius. This growth is encouraging but at the other end other sectors, such as the textile or sugar industry sector has gone on decline following open trade treaty in 2005. As a result of that, our economy is dependent on the Tourism Sector and in order to attract more tourists to Mauritius, the Internal Service Quality must be enhanced to improve our service to clients in hotels. Legends Hotel provides Internal Service Quality since year 2002. Internal service quality forms part of the Human Resource strategies to attract and retain both internal and external customers. One among many strategic examples at Legends Hotel, employees are empowered with more training and development programs so that they can better handle customers queries. 1.2 Problem Definition At Legends, Internal Service Quality has been more or less beneficial to the company as a whole. However, some key areas within the business still need consideration. First and foremost, communications within different departments and teamwork among employees are not that effective. There are always complaints about employees not cooperating while performing their job or information is not well communicated. Effective communication within a business is considered as a vital tool in the day to day management of an organisation and improper communication can lead to decline in the performance both in terms of customer satisfaction and in managerial perspective as a whole. Moreover, remuneration is another important factor that affects the performance of employees. The latter consider that they could get better remuneration for similar work performed elsewhere. Hence attitude and behaviour towards providing dedicated service to clients and the organisation are somewhat affected. And since a fierce competition exists among hotels in Mauritius, it is very important for management to provide good internal service quality for survival of the organisation as it has a direct impact on profitability and customer loyalty. 1.3 Aims and Objectives: The effectiveness of Human Resources Practises in delivering Internal Service Quality. The effectiveness of the SERVQUAL Model using Internal Service Quality battery. To provide an insight into the process of improving Internal Service Quality. 1.4 Outline of Chapters Chapter 1: Introduction It provides a general outline of the project, with the different sections included and the objectives of the study. Chapter 2: Legends Hotel This chapter consists of a brief overview of the company and the structure of the organization. Chapter 3: Literature Review This chapter consists of the different theories used in the dissertation together with background study of the subject. Chapter 4: Methodology and Research This chapter includes the hypothesis of the study as well as sampling and questionnaire design utilized during the project survey. Chapter 5: Results and Analysis This chapter comprises of the analysis of data obtained during the questionnaire survey followed by discussion on the results obtain. Again, appropriate statistical tools, such as the SPSS technique was used for the analysis of results. Chapter 6: Conclusion and Recommendations It deals with the conclusion of the main findings and based on them, it puts forward some recommendations in order to have an effective Internal Service Quality. 2.0 legends hotel 2.1 Company Overview Legends Hotel, set up in 2002, is a 5 star hotel located at Grand Gaube and it consists of 198 rooms. It forms part of the Naiade Group which owns hotels like Le Tropical, Les Pavillons, Beau Rivage, Merville Beach, Ile des Deux Cocos, Tamassa, Hotel Le Recif (Reunion Island), Grand Hotel du Lagon (Reunion Island) and Dive in Maldives. The five core values at Naiade are Guests, People, Leadership, Responsibility and Excellence. Guests are to be put at the forefront of everything, People are the employees who are provided with opportunities to grow within the business, Leadership is about fast management reaction to secure maximum advantage of changes, Responsibilities to recognize and honour investments of shareholders and Excellence is about building competitive edge on superior innovation and customer responsiveness. Naiades vision is to be an international hotel group offering wide range of product in all market segments of leisure in the hospitality industry. It wants to be recognized as the business community leader, continuously improving share holder value and welfare of staff whilst fulfilling corporate social responsibility. The purpose of Legends is to help people enjoy good times together, to celebrate life. The five beliefs at Legends are consideration for people, serving with passion, insistence on integrity, responsibility of leadership and entertaining with creativity. If we quote the Mission Statement of Legends Hotel, it can be seen that they view customer satisfaction in different perspective. Mission Statement: we are unforgettable, passionate team committed to provide outstanding personalised service through our unique concept of fengshui, the art of living in harmony Employees are provided with several benefits such as pension plan, medical cover, naiade home loan scheme, discretionary bonus, hotel stays at preferential rates, Naiade fun day, kids and team member party and star team member of the month and year. 2.2 Organisation Structure Legends Hotel is administered by a General Manager and a Resident Manager, who are responsible for the day to day management of the affairs of the organisation. Legends Hotel is structured with several departments, each headed by a Head of Department. These departments are then sub-divided into a number of divisions which are each under the direct responsibility of a Supervisor. The different departments as well as the divisions are illustrated hereunder. For ease of understanding each department constituting the hotel has been illustrated in the diagram. As far as Internal Service quality is concerned, it is directly related to the Human Resource Department which is constituted of the HR Manager, the Personnel Manager, Assistant HR Manager and HR coordinator in the frontline of this department. The table below shows the number of staffs per department at The Legends Hotel. Table 2.1: No. of Employees at Legends Hotel S/No Department No. of Employees (Population) 1 Human Resource 5 2 Kitchen 77 3 Spa 15 4 Entertainment 18 5 Food Restaurant 125 6 Front Office 20 7 Security 30 8 Finance 15 9 Housekeeping 118 10 Quality and Events 2 11 Maintenance 25 Source: Human Resource Management Department, Legends Hotel Figure 2.1: Structure of Functional Organization Chart Assistant HR Manager NAIADE BOARD OF DIRECTORS LEGENDS GENERAL MANAGER LEGENDS RESIDENTMANAGER HOUSEKEEPING DEPARTMENT- Linen Laundry and Floor Valet Front Office Department reception, guest relation officer quality and events department food and beverages department- Restaurant, room service, bar Beach Entertainment department Kitchen department pastry, main kitchen, stewarding spa department maintenance department security department finance department Human Resource department HR MANAGER HR Coordinator Personnel Manager Source: Human Resource Management Department, Legends Hotel 3.0 Literature review 3.1 What is Internal Service Quality? Quality is defined in ISO 9000:2000 as the degree to which a set of inherent characteristics fulfils requirements. Degree means that quality can be used with adjectives such as poor, good and excellent. Inherent is defined as existing in something, especially permanent characteristics. Characteristics can be quantitative or qualitative. Requirement is a need or expectation that is stated; generally implied by the organisation, its customers both internal and external and other interested parties. Internal service quality is measured by the feelings that employees have towards their jobs, colleagues and companies. It points to the ability and authority of service workers to achieve results for customers. Internal quality is also characterised by the attitudes that people serve each other inside the organisation (David, 1988) According to Grà ¶nroos (1988), service quality is commonly defined as a discrepancy between the service quality that is delivered by the organization and the service performance that employees expect. Conceptually, service quality is defined as global judgment or attitude relating to the overall excellence or superiority of the service (Parasuraman et al., 1988). 3.2 Importance of Internal Service Quality Delivering quality service is considered to be an important strategy for success in todays competitive environment. Since the 90s many service companies have pursued to enhance their performance and effectiveness in search of achieving differentiation in the market. An example of that is the attempt to convince customers that their quality is superior to the competitors. In addition, the importance of service sector has sharply increased in both developed and developing countries. The Service Profit Chain establishes relationships between profitability, customer loyalty and employee satisfaction, loyalty and productivity. Profit and growth are stimulated primarily by customer loyalty. Loyalty is a direct result of customer satisfaction. Satisfaction is largely influenced by the value of services provided to customers. Value is created by satisfied, loyal and productive employees. Employee satisfaction results primarily from high quality support services and policies that enable employees to deliver results to customers. This is demonstrated in the diagram below. Figure 3.1: The Links in the Service-Profit Chain Source: Putting the Service-Profit Chain to Work (James L. Heskett et al., 1994) Employee Satisfaction is the individual employees general attitude towards the job. It is also an employees cognitive and affective evaluation of his or her job. It is an important factor in determining service quality (Zeithaml et al., 1990). Satisfied employees are more committed to continuous improvement and quality, thus they are also more committed to delivering quality service. Employee Retention involves taking measures to encourage employees to remain in the organization for the maximum period of time. Employee loyalty is synonymous with achieving a balance that brings feelings of connection along with a commitment to produce. Ultimately, loyal employees can bring some big benefits. Economists define employee productivity as the output per worker or output per hour. With the increase in part-time employment and temporary and contract workers, many businesses use hours worked rather than output per worker to measure productivity. External Service Value- Value is a function not only of costs to the customer but also of the results achieved for the customer. It is based both on perceptions of the way a service is delivered and on initial customer expectation. Customer Satisfaction is the degree to which customer expectations of a product or service are met or exceeded. Corporate and individual customers may have widely differing reasons for purchasing a product or service and therefore any measurement of satisfaction will need to be able to take into account such differences (Pugh et al, 2002) Customer Loyalty is used to describe the behaviour of repeat customers, as well as those that offer good ratings, reviews, or testimonials. Some customers do a particular company a great service by offering favourable word of mouth publicity regarding a product, telling friends and family, thus adding them to the number of loyal customers (Gursoy and Swanger, 2007) 3.3 Internal Service Quality in Tourism Sector In tourism sector, delivering quality across tangibles and intangibles elements represented a departure from conventional manufacturing oriented approaches to Total Quality Management At the heart of Quality Service is the difficulty in ensuring consistency due to the variability of human element. Lewis (2000) argues that As the 21st century unfolds, it is clear that people accept that service will play an increasingly important part in the economy. Customer perception of service delivery will be imperative and will shape the choice of service provider (Norma Dannunzio-Green et al., 2005) In the age of service competition, the customer comes first. Such is the power of customers that the term service management is increasingly used to emphasised management imperatives in this age of service competition and market forces. Managing quality is an integral part of service management and internal development of personnel and reinforcement of its commitment to competitive goals and strategies are strategic prerequisites for success. Does quality pay? This is one of the key contemporary issues that attract attention from practitioners. The role of quality in the overall performance of service business starts right from strategic level down to the implementation details. Improved service quality and customer satisfaction lead to higher productivity, increased loyalty, lower transaction cost and customer retention. It is popularly believed that better service leads to improved performance for a service firm. Today service organizations are concerned in the delivery of quality service and the building of loyalty among employees and customers. If employees are not happy with the work, they are more readily to quit their jobs than satisfied employees. Researchers have found that satisfied employees are more likely to improve their job performance (Judge et al., 2001), be creative and cooperate with others because satisfaction is the inner force that drives employee behaviour. Previous studies have suggested that loyal employees are more willing and capable of delivering a higher level of service quality. According to Schneider and Bowen (1985; 1993) the efforts to promote service quality must be based on managing employee behaviours and training them in interpersonal skills in order to exhibit a true customer focus. Bitner et al. (1990) observed that in service encounters, employee behaviour will impact on the customer perceptions of service quality. Zeithaml et al. (1990) argue that employ ees who are not suited to their jobs will not be able to deliver quality service (Ramseook, P. et al., 2010) 3.4 Measuring Internal Service Quality Measuring the quality of internal services is relevant since an external-customer support requires internal systems aligned with external customer expectations, including each internal subsystems adding value to others systems within the organization (Gilbert, 2000). Since years ago, researchers (Reynoso and Moores, 1995; Caruana and Pitt, 1997) have pointed out that there is a positive correlation between internal service quality, business performance and services delivered to customers, motivating some efforts to measure internal service quality by applying the SERVQUAL instrument. (Miguel Cauchick et al., 2006) SERVQUAL is the most widely utilized tool for measuring service quality (Parasuraman et al., 1988; 1994; Sureshchandar et al., 2001; Chiu, 2002) and its application continues to increase in different service setting such as banks, hospitality industry, health sector, education and travel and tourism. The five dimensions of SERVQUAL are as follows: Tangibles (physical facilities, equipment, and appearance of personnel) Reliability (ability to perform the promised service dependably and accurately) Responsiveness (willingness to help customers and provide prompt service) Assurance (knowledge and courtesy of employees and their ability to inspire trust and confidence) Empathy (caring, individualized attention the firm provides its customers). The present investigation can also be considered an attempt to use it for measuring internal-service quality, which is the service provided by Legends Hotel. 3.5 HR Implications on Internal Service Quality Human Resource Management can be essentially seen as an employee centred approach to management, although there is lots of definition of the term. Its an essential part of every managers responsibilities, but many organizations find it advantageous to establish a specialist division to provide an expert service dedicated to ensuring that the human resource function is performed efficiently. To the modern management theory, the employee satisfaction is considered one of the most important drivers of quality, customer satisfaction and productivity. Success of any organization depends on its valuable human resource. Achieving service quality through valuable human resource strongly depends upon the organizational culture and working environment. To deal with the attitude and behaviour of the human resource, HRM best practices and quality principles play an important role to motivate, train, develop, retain and satisfy their valuable human resource. When the internal customers are not satisfied with the practices of the management, they not only are unlikely to continue their service but also to share their unfavourable service experiences to others resulting in decreased motivations and financial performance of organization. Globalization has augmented competitive pressures to help improve the quality of services provided by the tourism sector. There is the need to enforce compliance with internal services quality regarding human resource management as many researchers are of the view that the whole development in the organization is due to the potential human resource, it is therefore call of the time to the employee in the centre of development of all process to enhance the sense of ownership and hidden assets for the effective employee job satisfaction. Berry (1994) found that a several beneficial organizations competed by hiring, rewarding, training and retraining a frequent error that organization made was to look at human resources skills and knowledge development as an experience which they had acquired during their working with the organization rather than a continuing process. He further added that, even if employees received training, it was either deficient, not on time, or not the actual type of training they needed or rather it was in general not specific.(Khan,2010) It was found that that human resource management practices as actual, tangible practices were designed to develop commitment. Along with a variety of human resource management practices, it had been found that rewards and recognition had a greater influence on the organizational commitment found relationships between specific practices, such as performance evaluation, promotion policies, compensation, and benefits, and affective commitment. (Ogilvie, 1986) Moreover employee satisfaction was considered to be one of the most important drivers of quality of services, customer satisfaction and productivity. In his study he investigated an important driver of employee satisfaction. He argued that interpersonal trust (trust in management and trust in peers) robustly influenced employee satisfaction and, employee loyalty as an end result (Matzler et al., 2004) Also, associations between employees commitment to their organizations and satisfaction and argued that still there seemed little conformity about the fundamental associations between these two significant employee attitudes. Understanding these approaches was important because they had significant consequences on business performance, and these approaches could be influenced by human resource strategies and practices (Rayton, 2006) The modern management must also focus these factors which were very important to enhance the profitability in the new paradigm of service that organization not only invested in employees to enrich their knowledge skill abilities through extensive training programs but also to provide them with required technological support to manage the customers. They must reconsider their recruitment process, training methodologies and implementation of fair system of pay for performance, conducive environment and job definition. Recruitment Selection The goal of recruiting is to generate a large pool of applicants and to provide enough information for individuals to self select out the process. The Selection process on the other side follows a standard and systematic pattern beginning with an initial screening interview and concluding with the final employment decision. The recruitment and selection process demands lots of interpersonal skills and management must be very careful while selecting the right candidate for the job (Decenzo and Robbins, 2005) Training and Development It forms an important part of an organization overall HRM strategy. It implies transition in skills, knowledge, attitudes and social behavior. (Cascio, 1982).Organisations are investing to train their workforce and develop it for future so that they can perform their job efficiently and effectively and therefore it is expected that training has a positive impact on both employees motivation and commitment. Reward and Recognitions Employees reward and recognition includes focusing on employees input and peer recognition by using multiple layer methods within a system to recognize individuals and teams in accordance with the established practices and the rewards must be on the basis of their performance even tangible rewards along with an intensive communications strategy with accepted and integrated accountability systems (Khan, 2010) Job Design It has a significant and positive effect on client satisfaction which, in turn, significantly affected organizational performance and it leaded the organizations goals accomplishment which employed new service standards and customer systems. It can be said that job designs could provide high levels of control on employee also offered augmented chances for the growth and implementations of employees skills. Hackman Oldham proposed the Job Characteristics Model, consisting of skill variety, task identity, task significance, autonomy, and feedback (Hackman and Oldham, 1976) Job Definition The job definition is basically arrangement or rearrangement of work with the motive to facilitate their employees and overcoming job frustration and enable them to be more productive, comforter while discharging their duties. It can be argued that defining the job of the employee helped the manger as well as the employee in decision making. The manger could get help regarding the decision whether the employee is the right person for promotion (Khan, 2010) 4.0 Methodology 4.1 Materials and Methods The purpose of this chapter is to outline the research methodology and processes undertaken to collect information for the report. A research is an organised inquiry which seeks to find explanations and to clarify doubtful facts so as to reach a conclusion. There must be ways of producing and analysing data so that the theories can be tested, accepted or rejected. (Clover and Balsley, 1979) defines research as the process of systematically obtaining accurate answers to significant and pertinent questions by the use of scientific method of gathering and interpreting information. 4.2 Purpose and Design of Survey A survey is a fact finding study. It is a method of research involving collection of data directly from a population or a sample thereof at particular time. For the purpose of this study, a survey was carried out to assess the status of Internal Service Quality on a sample of workers of different departments at Legends Hotel. The prime aim of the survey was to assess the following: The effectiveness of Human Resources Practises in delivering Internal Service Quality. To measure employees expectations and perceptions of service quality based on SERVQUAL model. To examine service quality dimensions in predicting satisfaction and loyalty among employees at Legends Hotel. To assess on the above, the design of the survey was very important. The survey design depends on the subject of the survey, the amount of time and the accuracy required. In effect, all depends on the proper design of the questionnaire in order to gather the appropriate information in a reasonable time frame. 4.3 Questionnaire Design A survey is a fact finding study. It is a method of research involving collection of data directly from a population or a sample thereof at particular time. For the purpose of this study, a survey was carried out to assess the status of Internal Service Quality on a sample of workers of different departments at Legends Hotel. The prime aim of the survey was to assess the following: The effectiveness of Human Resources Practises in delivering Internal Service Quality. To measure employees expectations and perceptions of service quality based on SERVQUAL model. To examine service quality dimensions in predicting satisfaction and loyalty among employees at Legends Hotel. To assess on the above, the design of the survey was very important. The survey design depends on the subject of the survey, the amount of time and the accuracy required. In effect, all depends on the proper design of the questionnaire in order to gather the appropriate information in a reasonable time frame. 4.4 Pre Testing However, before proceeding with the survey, it was important to undertake a pilot survey so as to test the efficiency of the questionnaire. Firstly, the questionnaire was circulated among five staffs of different grades and with varied academic background such as valet de chambre, security officer, chef de cuisine, assistant finance officer and front office manager. Since a face to face interview technique was used mainly for staff of lower grade, the concept of the questionnaire was clearly understood and all were able to make sense of the questions 4.5 Sampling Technique Used To conduct the survey, the target population was divided into eleven categories encompassing the different departments existing at Legends Hotel as more fully illustrated in Chapter 2. As the target population was quite large, a sample had to be used. The sampling size was determined using the stratified sampling technique. A stratified sample is obtained by taking samples from each sub-group of a population. It was required that the proportion of each stratum in the sample is the same as the population. At first a sample size of 100 questionnaires were distributed among the employees of the hotel. But during administration of the survey, employees were unfortunately reluctant to complete the questionnaire. The murder of an Irish tourist on the hotel premises in January 2011 gave rise to substantial trauma at different levels. As a result of that, employees had access to counselling, but still, there is still some sign of disturbance amongst them. Of the 100 questionnaire distributed, only 50 was collected which was fully answered following face to face interview with the employees. Due to time constraint, it was decided that the sample size of 50 was a good representative of the population size of 450 employees. Table 4.2: Sampling of Employees at Legends Hotel S/No. Department No. of Employees (Population) No. of Employees (Sample for 100 Employees) No. of Employees (Sample for 50 Employees) 1 Human Resource 5 1 1 2 Kitchen 77 17 8 3 Spa 15 3 1 4 Entertainment 18 4 2 5 Food Restaurant 125 28 14 6 Front Office 20 4 2 7 Security 30 7 3 8 Finance 15 3 2 9 Housekeeping 118 26 13 10 Quality and Events 2 1 1 11 Maintenance 25 6 3 Source: Computed Expected Results The study will reveal the present status of Internal Serv